Set-up and deployment of a Mobile Training Unit (MTU)
1 Site Surveys
A site survey is prepared for all sites to be visited covering issues such as site access, power and data connectivity, health & safety and security. There will be slightly different requirements and space needed depending on the type of unit.
We work with your estates team to establish the best place to locate the MTUs and draw up detailed plans including identifying the location for power and data connectivity.
Where these facilities aren’t available we will work with the trusts local contractors to have them installed.
Examples of Site Survey forms can be downloaded here.
Part of the site survey process will have determined all of the issues concerning site access. Due to space constraints on many sites, it is often less disruptive and more practical to deploy the MTU outside of normal working hours. The PC Coaching operations team will deliver the MTU to the correct location at the agreed time and ensure that everything is working correctly and connected before leaving the site.
3 IT Setup
The IT Setup will depend on the nature of the project but as much as possible is conducted before the mobile training unit is delivered to site. When the MTU is going to be connected to the N3 Spine, the PCs need to be built identically to the PCs used in static classrooms or identically to the standard desktop image of the Trust.
This is achieved by providing the local IT team with a PC identical to the model and type that will be provided with the MTU. It is then returned to PC Coaching and the image replicated to all the PCs on the MTU.
If the MTU is going to be connected to the N3 Spine there may be some minor configuring required when it is delivered on site and connected for the first time. A member of PC Coaching’s Technical Team will be on hand, when the MTU is delivered, to work with the local IT Team to finish and thoroughly test the IT setup.
Naturally, full technical support and backup is provided.
PC Coaching can provide trainers or we can work with locally appointed trainers. Where the latter is the case, there will be a trainer induction sessions(s) planned to familiarise them with the operation of the MTU and provide support on using the various training tools provided. All of the MTUs and the onboard tools have been designed and selected with ease of use in mind.
During the trainer induction every aspect of the MTU operation is covered and checked off. This includes not only the day-to-day operation of the unit such as power up procedures and use of training tools but also troubleshooting and a health and safety brief.
Each type of MTU has a full set of documentation and reference guides that will be handed over during the trainer induction. Finally, all of the onboard inventory will be checked and signed off.
For the duration of the booking, a helpdesk service is provided to answer any questions or support issues that may arise. Great effort has been placed into ensuring the reliability of every aspect of the MTUs, however, in the event of a problem arising, full onsite support is included as part of the hire agreement.
This includes carrying a full set of replacement equipment onboard that can quickly be changed over to minimise any impact on training time. PC Coaching also provide national technical support, enabling us to rapidly address any issues that require a technician to make a site visit. We also carry a large inventory of replacement parts for every type of MTU in the fleet, to minimize any down time.
PC Coaching will conduct a review session at the conclusion of the booking to help share best practice and learning points with other trusts that may be embarking on similar projects.
As part of our process of ongoing improvement we are keen to hear from everyone who has been involved with the project – especially trainers and delegates.
Many of the innovations and improvements that we have made to the fleet has come from these contributions.